I won on the slots and tried to withdraw £300 from my account after around 3 days I was asked to send in my id which I did. 2 days later I called in to ask for an update to be told I had to provide a lot more id than I was asked for the first time. Anyway I supplied them with all the Id only to be told that I was not allowed to make the withdrawal for another whole month so they could see my next phone bill and that I had paid it. I had already sent them in my previous months phone bill clearly showing I paid the bills on time and the full amount. But they said I wasn’t allowed to make a withdrawal until they seen my next bill just an excuse to hold onto your money which I ended up just reversing and losing anyway. I’m closing my account won’t go near them again robbers.