Terrible! Made a tranfer that wasn’t accepted for technical issues and they did send it back 2 days later but couldn’t deposit it. It’s been 2 months I’ve been emailing them since you can’t call anyone and now my emails are not even considered. Careful!

Don’t waste money with this casino

Deposit and lose all you want. Win and try to withdrawal impossible. 3 weeks later they haven’t confirmed my validation i sent in. I’m assuming it wont be accepted and i get to start the 2 month process all over again. This site should be closed down.

STAY FAR AWAY FROM THIS SCAM COMPANY

They don’t even deserve 1 star! I won £50 with a £10 no deposit. You sent me a email saying I have breeched my terms and conditions, my account has been closed and I am not having my £50! All my personal information is correct.

Customer service is appalling. Had an account and took a time out. Now I have requested this to be reopened and have been waiting over 4 months for a call from their safer gambling team due and I quote their extreme back log.

Don’t deposit this site…When you enter a withdraw request your account will be blocked.

Pathetic casino. This is a 100% scam.

Absolute joke of a company, Avoid Avoid Avoid, won €400 last week, was asked to verify account AGAIN, proof of ID was apparently incorrect even though you could see all details perfectly on the correct page. So I sent them another pic 3 days ago, they’ve stopped replying to my emails. They just want you to spend the money. Much better options out there.

This is such a scam site. It looks to me they don’t have money for payouts, possibly going bankrupt. You have been warned.

After threatening a chargeback to my credit card of all the deposits I made on this site, I finally received my winnings after 34 DAYS. This is not a site where you can have fun because it’s simply not fun to be tangle up with their slow and inefficient customer service and false promises. I mean, seriously, 34 DAYS to get your winnings!!! I will never play on casino.com again. You have been warned.

Very bad service I can say.. I deposited money 10 hours ago using smart EFT and it hasn’t reflected in my account.. When I ask for help nobody responds… Emails they only say we will look into it but nothing so far.. Live chat I was attended by one guy who asked me to produce a bank statement to show that funds are deducted from my account.. Yet in the transaction history it shows that I’ve made a deposit and the money is still pending…. Their service is so bad and they are not willing to help… I’m new and I’m already frustrated.

Horrible site, using all variety of tracking apps to ban you from betting!

Worst site EVER. they take your money but won’t honour the new customer bonus and when you ask live chat customer service they don’t answer your question at all for ages and eventually say well you are not eligible to receive the bonus that they said would give but you arent sanctioned so can still deposit again!!! Absolute robbing site and cheaters and rude. Don’t give them a chance to cheat you too.

Overall I wouldn’t recommend this site to anyone because should you have a problem you should know that they in no way value or treat their customers with any respect.