Planet 7 Casino Reviews

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Planet 7 Casino has been around since 2009, but tracing the ownership of the casino isn’t exactly straight forward, which is already a bad sign. We understand that not many online casinos can be very forthcoming with their ownership information, especially if they are accepting players from countries like the USA, but these guys have one hell of a shell game going on.

Our investigating has led us to the following: Planet 7 is owned and operated by the Ace Revenue Group, which was formerly the Crystal Palace Group, which itself is a subsidiary of the Virtual Casinos Group. Got that straight? There’s a reason for the layers of companies; Virtual has had a bad name in the industry for a long time. However, they remain one of the largest operators in the game.

Customer Service

Well, this one is a bit shocking, even to us and we have seen everything in this industry. Planet 7 Casino boasts of having excellent customer service and is giving its players email, live chat and TOLL-FREE phone options to reach them. This is pretty bold considering all the crap they take for slow playing players, but we assume their position is to get out in front of the complaints before they escalate too far into the mainstream.

On the occasions that claims have made it on a forum site, there appears to be a customer service representative who responds on behalf of Planet 7. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino.

Software

We have to give Planet 7 Casino credit here. As a U.S. facing online casino, their options for software suppliers is limited, but they have a relationship with one of the best out there in Real Time Gaming. RTG are one of the original software vendors in the industry, and they have never wavered from their acceptance of players from the United States at their licensees’ brands. With the extensive history in the business, RTG has built an excellent suite of games which we will outline a little further down.

It is somewhat shocking that they would continue to allow questionably-run operators on their platform. Maybe they have some sort of control over these sites which ensures that at the very least they will be paid their royalties; being able to run the casino off at any point should be enough control. One industry insider let us know that the RTG folks have a long-standing relationship with the owners of Virtual Casino Group and they are constantly keeping this group in check and trying their best to make sure casinos like Planet 7 are above board with their players.

Slots

Of course, it’s always the video slots that take up most lobby space, but then again they are also the most popular among players. The fine selection of hot titles here includes Achilles, Caesar’s Empire, Count Spectacular, Derby Dollars, Dragon Orb, Dream Run, Eagle Shadow Fist, Eternal Love, Fantasy Mission Force, Gemtopia, Ghost Ship, Golden Lotus, Green Light, High Fashion, Megaquarium, Ninja Star, Ocean Oddities, Paydirt, Red Sands, Samba Sunset, Secret Symbol, Texan Tycoon, Triple Twister, and so many more!

Website: https://www.planet7casino.com/

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Reviews

Planet 7 Casino
Very happy about this

To my surprise my account was verified in less than a day. Very happy about this. Can not wait to play. Thanks!

ardalion500071 - May 6, 2020
Planet 7 Casino
Awesome site

Awesome site, that gives you huge sign up bonus, and great variation on slots.

bijouxpassionjo - May 2, 2020
Planet 7 Casino
Best casino online

Best casino online…. Great wins

krizmaj0e - April 4, 2020
Planet 7 Casino
I like it very much.

You are the only casino where i ever won something. I like it very much.

oteklinahio - March 15, 2020
Planet 7 Casino
This is the best online site

This is the best online site to have alot of fun. Games are great with awesome jackpots and cash in your checking only 2 days later! But most of all customer service is just as great! They try to acco…. More

dancinkate416n2 - February 20, 2020
Planet 7 Casino
This Casino is super user friendly

This Casino is super user friendly and the user experience is built for gamers. Nothing is hidden and its easy to find information whether it is about bonus terms or your own finances on the page. I h…. More

imlog10zh - January 29, 2020
Planet 7 Casino
All are con

All a con fixed games no matter what they say

pinjolamidl - December 1, 2019
Planet 7 Casino
Planet7casino is absolute garbage

Planet7casino is absolute garbage

rhyfelgarw2 - December 1, 2019
Planet 7 Casino
Customer service lack of abilities

Customer service lack of abilities. Non payment despite multiple submissions of required documents and verification. Constant run around. Total scam. Site lured players with large bonuses with no inte…. More

velamen9g - August 27, 2019
Planet 7 Casino
Live chat support is not efficient

RTG based software casino. The live chat support is not efficient as they frequently transfer the chat to others and back around and hold time is long. I’ve had chat reps just disconnect the chat with…. More

4fan3axh - August 8, 2019