FoxyCasino.com

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19 reviews | Avg rating: 2.9
FoxyCasino.com

FoxyCasino.com Overview

With their adverts often gracing television screens across the UK, many players will be familiar with the name of FoxyCasino.com. Because this brand is so well known. It’s hard to believe that the casino has actually only been on the scene since 2015. So, is newer than many other big names out there. However, the brand Foxy was originally associated with Bingo, which was originally launched in 2005.

FoxyCasino.com is a site that offers hundreds of top games from top providers. With over 800 games to choose from, not just from the biggest, most well-known providers. But also smaller companies such as Thunder kick and Red Tiger Gaming. There are a host of slots, jackpot games, table games and a top class live casino offering the best Evolution Gaming products. This is new online casino that has pretty much everything.

Security and Regulation – FoxyCasino.com Reviews

The security and regulation at Foxy Casino is very tight and exactly what you would expect from a company that is owned by the Cassava group. The casino itself is licensed and regulated by the top European governing bodies, the Gibraltar Gambling Commission as well as the Gibraltar Betting and Gaming association and the UK Gambling Commission, so they are very well regulated.

On top of this, they are a site that is eCOGRA certified. Which means that all games and the RNG has been tested and is regularly tested by third party technology to make sure that every game available on the site is totally fair and you cannot be a victim of tampered or rigged slots.

Aside from regulations, the security is also spot on. It uses the latest versions of SSL encryption technology, in order to ensure that all your sensitive personal. And financial details, including passwords, are completely safe and protected. So, you rest safe in the knowledge that your details are safe from the prying eyes of outside parties.

Furthermore, this is a casino that has been endorsed for it responsible gambling by top authorities such as GambleAware and GamCare. The casino has employed technology and filters to ensure that no underage persons can access the games.

Customer Support

The Customer Support department at FoxyCasino.com offers a couple of ways in which to contact them should you require any assistance. Firstly, and this is the more immediate option, is the support phone numbers. The site currently offers a 0800 number. Which is Free phone in the UK, although this could be a little costly if you are phoning from outside the UK.

Also, it is only open between 10am until 6pm on weekdays. So, it isn’t the 24-hour support that some casinos offer. As well as this, you can contact the agents via email on info@support.foxycasino.com. Obviously this isn’t an immediate response. You may be left waiting several hours before receiving a response. As of yet it doesn’t offer live chat or 24 hour support, so this could be improved. However, when contacted, the agents were helpful, knowledgeable and professional and provided a good service.

If you have a more common query, then you could check out the FAQ section. This isn’t as vast as some competitors FAQ sections. But it does offer answers to the most common queries regarding registration and log in, banking and deposits as well as queries on legislation and responsible gambling. It is definitely worth a look before contacting support if you have a question regarding these matters.

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Website: https://www.foxycasino.com/

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Reviews

Very disappointed

I opened an account with this sit at the start of the month only to be blocked after an hour because of a self exclusion with a linked account. Which in this case was correct. Only problem I have is that I was allowed to deposit £600 to which £300 is still in there. And not at any point has any money been sent back to me. I have been in contact by phone and sent a lot of messages and I literally have had only one reply in nearly a month. Live chat constantly resets and my messages are always been sent to the relevant team supposedly.feel very disappointed and feel like I have been left in limbo. Thanks

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User Avatar hadirko - January 6, 2021
So they've robbed me!

So they’ve robbed me!
I’ve got a damn good technique, and it barely fails.
I have at least £25 on my account, but now I can’t log in, and there phone number says that calls to this number are barred!?
What the tits is this all about?
If a man’s good, don’t just go thinking that you’ll have to screw him over, and hope that he doesn’t mind or retaliate

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User Avatar geofisicalv - November 30, 2019